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From your bag to the bench and back.
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Off the bench
“We are kite surfers at heart, and we know how good it feels to ride perfectly serviced equipment.”
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“We are kite surfers at heart, and we know how good it feels to ride perfectly serviced equipment.”
Every job is quoted once the gear is on the bench. Quotes are free, nothing starts before you approve it, and standard turnaround is five working days.
Mark the request as urgent and we will tell you what we can clear before you fly.
Photographs from the bench. Kites, boards, foils, and the parts that fail in transit.
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Surfery Repair is Nicky's workshop in Brussels. Fifteen years, more than 2000 kites, and one pair of hands on every job that comes through the door.
The standard is simple: nothing leaves unless he would ride it himself.
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If a seam we sewed opens, a patch we laid lifts or a valve we fitted leaks, the gear comes back and we redo it at no charge.
The guarantee covers the work we did. It does not cover new damage, or wear on material we did not touch. Quote the reference on your repair record and we will pull the photos and the method from the file.
Original materials where the manufacturer supplies them. Equivalent or better where they don't.
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Free quote within one working day. Nothing starts until you approve it.
We reply within one working day with a quote, a repair reference, and shipping or drop-off instructions.
One wide shot of the whole item and one close-up of the damage is usually enough to quote. A coin or a hand in frame gives us the scale.
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Most gear that gets written off is not finished. A split leading edge, a torn panel, a compressed deck: afternoon problems treated as end of life, because replacing is easier than finding someone who can fix it properly.
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Sometimes the honest answer is no. Canopy material that has gone soft across the whole kite, or a board delaminated end to end, is past economical repair. We tell you that for free rather than take the job and hand back something you will not trust.
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Send photos with the request. It reaches the bench directly and comes back as an answer, not a ticket.
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